Customer Satisfaction Survey Please enable JavaScript in your browser to complete this form.Name *FirstLastAddress *Email *Phone *FaxCustomer Service Representative (CSR) was courteous, respectful and professional.Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeCSR was knowledgeable about NSPA’s productsStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeCSR was accessible when you called or emailedStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeAn NSPA representative resolved your issue(s) and/or responded to your question(s) in a timely mannerStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeNSPA provides solutions to you and/or your customersStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeNSPA’s product quality is superior to similar alternatives in the marketplaceStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeNSPA’s pricing is competitiveStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeNSPA’s product delivery is timely with acceptable fill-ratesStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeNSPA’s accuracy is acceptable (order entry, order pulling, invoicing, etc.)Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeMy overall impression of NSPA is highStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeIs there anything that you feel NSPA needs to improve on in the short and/or long term?Are there additional value-added services that you would like NSPA to perform?General Feedback:Would you like someone from NSPA's management team to contact you about this survey?YesNoThank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.Submit
